Senior Healthcare Support Worker: Mental Health Support

Level 3 | 21 Months On Programme Including 3 Months End Point Assessment


Apprenticeship Overview

The Mental Health Support Worker role is pivotal in supporting registered practitioners across environments such as hospitals, community centres, residential homes, and specialised facilities like hospices or prisons. Committed to the field of mental health, aiming to support individuals through various stages of their mental health journey, including treatment, management, and recovery.

This programme is designed to equip Senior Healthcare Support Workers specialising in mental health with the skills and knowledge required to excel in this demanding yet rewarding field. By fostering a deep understanding of mental health issues and recovery processes, our apprentices will be empowered to make a profound impact on the lives of those they serve, while also enhancing their own career prospects in the healthcare sector.

Achievement

  • Senior Healthcare Support Worker Apprenticeship – Pass or Distinction
  • Level 2 English and maths (if not exempt)
  • Level 3 Diploma in Healthcare Support

Progression

After completing this apprenticeship, we encourage learners to consider the following programmes if they wish to progress further:

Entry Requirements

To be eligible for a Healthcare Apprenticeship, the learner needs to have been residing in the UK or the EEA, for the past three years and be able to commit to the apprenticeship programme’s full duration. Note that certain types of immigration statuses/permissions may still be eligible. The learners job role should also fit with the programme modules. If the learner does not have a level 2 or equivalent in English and maths, they will need to work towards achieving these qualifications as part of their apprenticeship. Additional entry requirements may also be needed for programmes at level 3 and above i.e. a level of previous experience or pre-requisite qualifications or CPD (Continued Professional Development) i.e. the Care Certificate.

Apprenticeship Journey

Months 1 to 9

Orientation Workshop

Roles & Responsibilities of a Senior Healthcare Support Worker

Driving Quality Improvement

Health & Wellbeing

Mental Health & Wellbeing

Service Improvement/Research Project

Months 10 to 18

Effective Communication And Building Relationships

Mental Health Legislation

Care & Support
Risk Factors/Risk Assesment

Support Individuals To Manage Their Own Recovery From Mental Health

Mental Health Promotion, Wellbeing & Mindfulness

Mock End Point Assessment

Including Workshops As Required

Gateway
Tripartite Meeting
Check Knowledge, Skills & Behaviours learnt of whole programme

Months 19 to 21

End Point Assessment
1. Observation with Questions
2. Professional Discussion


Watch The Information Session For This Apprenticeship

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Join us on one of our apprenticeship information sessions where we can support you with any queries you have and help you make an informed decision about the programme.

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The Apprenticeship Process

  • Apprentices are allocated a Dynamic Training Skills & Development Coach who will support and guide them for the duration of their apprenticeship
  • The apprenticeship programme will be delivered as blended learning, which consists of both online and face to face delivery
  • Apprentices need to have good internet access and a suitable device such as a laptop, or tablet to work on
  • Microsoft Teams is used for coaching sessions (one-to-one) and for taught sessions (group)
  • During your apprenticeship programme, apprentices participate in training, development and ongoing review activities which include:
    • Induction (specific to the apprentices’ workplace)
    • Taught training sessions
    • Internal continuous professional development
    • Mentoring/buddy support
    • Completion of a portfolio of evidence
    • Tripartite progress reviews with the line manager/mentor and the assigned Dynamic Training Skills and Development Coach
Healthcare Apprentices With Skills & Development Coach

Functional Skills

Functional Skills in English and maths form the cornerstone of all our apprenticeship programmes, providing learners with the essential literacy and numeracy skills required for workplace success. Recognising that some apprentices may need additional support in these areas, we offer dedicated functional skills support sessions.

To further reinforce learners understanding and proficiency, we host comprehensive revision sessions every Friday. These sessions are not only supportive but integral in ensuring our apprentices are well-equipped with the fundamental skills necessary for their development. 

For a deeper insight into how these functional skills sessions can benefit your team, we invite line managers to join our information sessions where we'll cover the structure, benefits, and outcomes of this essential component of our apprenticeship programmes.

Apprentices with learning difficulties or disabilities may be able to access functional skills at Entry Level 3 as an alternative to the standard Level 1 or Level 2 requirements, in line with the apprenticeship funding rules. Please contact us to find out more.

End Point Assessment

To achieve the apprenticeship, at the end of the programme, apprentices will complete the End Point Assessment (EPA), which provides apprentices with the opportunity to demonstrate their competency within their role and to showcase the knowledge, skills, and behaviours they have gained. EPA is undertaken by an Independent Assessment Organisation who is responsible for the grading of the apprenticeship of either Fail, Pass, Merit, or Distinction.

The apprenticeship programme has been designed to equip the apprentice with the knowledge, skills, and behaviours to make an impact in the workplace and support individual career progression.


Frequently Asked Apprenticeship Questions

Apprenticeships are open to anyone aged 16 or over, entitled to live in England and who are no longer in full time education.

Whether they are starting their working career or are already in the workplace looking to upskill or retrain, apprenticeships can provide an opportunity to increase skills and knowledge.

As there is no upper age limit, apprenticeships can be a great way for working professionals to help achieve career progression or for career changers to learn a new profession.

With an apprenticeship, employees have a fantastic opportunity to learn, gaining industry desired skills and knowledge and behaviours in the workplace.

Apprentices can be employed as a new apprentice on a fixed term contract or you they can be an existing member of staff who would like to upskill or retrain.

Once an apprentice starts their programme, they are allocated a Skills & Development Coach from Dynamic Training, who will support them for the duration of their training and ensure they are ready for end point assessment.

Additionally, employers are expected to provide apprentices with a workplace mentor who is normally a senior member of staff, but who is not the apprentices' direct manager.

Working hours vary depending on the employer, however the minimum duration of an apprenticeship (12 months) is based on an apprentice working 30 paid hours per week. For apprentices working less hours, the apprenticeship duration must be extended.

You can find out more about off-the-job training from the below page which fully breaks down how many hours an apprenticeship requires.

Off-The-Job Training

For existing staff members, their existing rate of pay will not be affected.

For new entrant employed as an apprentice, The National Living Wage now applies to those aged 23 and over.

Apprentices are entitled to the National Minimum Wage, the current minimum rate for an apprentice is £5.28 per hour (as of April 2023). This rate applies to apprentice's aged 16 to 18 and those aged 19 or over who are in their first year of their apprenticeships.

If they are over 19 and have completed the first 12 months of their apprenticeship programme, they will be entitled to the current National Minimum Wage rate.

Apprentices must be paid for normal hours of work and any training that is part of the apprenticeship.

Year

23 and over

21 to 22

18 to 20

Under 18

Apprentice

April 2023

£10.42

£10.18

£7.49

£5.28

£5.28

Example A

An apprentice aged 22 in the first year of their apprenticeship is entitled to a minimum hourly rate of £5.28.

Apprentices are entitled to the minimum wage for their age if they:

  • are aged 19 or over and have completed the first year of their apprenticeship

Example B

An apprentice aged 22 who has completed the first year of their apprenticeship is entitled to a minimum hourly rate of £10.18.

With the introduction of standards, Higher apprenticeships are now accessible to degree holders as long as the apprenticeship is in an unrelated subject to the existing degree.

Dynamic Training partners with employers to assist in the recruitment of apprentices and our current apprenticeship vacancies are listed on our website under apprenticeship vacancies.

Alternatively, you are able to search and apply for all apprenticeship vacancies using the National Apprenticeship Service website

Already Working: If you are looking to complete your apprenticeship with your current employer, first talk to your line manager about the opportunity to start an apprenticeship. We will gladly then talk to your employer about the options available to get you started.

Find out more about apprenticeships and answer your questions by exploring our comprehensive explanation of apprenticeships.

Apprenticeships Explained


Enquire About This Apprenticeship Programme

How To Get In Touch...

Address:
Dynamic Training UK Ltd,
46 Victoria Road,
Hartlepool,
TS26 8DD

Phone: 020 8607 7850

Email: ask.dynamic@dynamictraining.org.uk


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